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Brit Complains of Rodent Infestation at £1,750 Quarantine Hotel

Published On: 6. August 2021 11:59

There have been numerous reports of “prison-like” conditions at quarantine hotels, where travellers from Red List countries must self-isolate for 10 days, costing them £1,750. Despite this, conditions appear to have reached a new low, with one Brit staying in a Heathrow hotel saying he has had to move room twice due to a rodent infestation. Sky News has the story.

Anthony, 25, who did not want to give a surname, said he has seen an animal in his room on two occasions.

He told Sky News: “It’s hell. It’s shocking. It’s a health & safety hazard… The hotel has to be shut down.”

Anthony is paying £1,750 to stay at Government-approved Mercure Heathrow Hotel on his return from a visit to Brazil, a Red List country.

He claims staff have apologised, offered him free beer, but no refund.

In a statement, Mercure Hotels said: “An external pest control professional has checked the hotel and concluded no evidence of pest activity. We take complaints such as this very seriously.” …

Anthony said: “There would have been rats wandering around when I was sleeping, crawling on tables & cutlery, sniffing cups, in the bin… Rats carry diseases.”

“At 1.30am I saw a rat come from behind the fridge into view,” he added.

“I talked to security. They moved me into a new room.”

As he changed room, he said another guest asked: “Have you got one in your room as well?”

Anthony said hotel staff have admitted those in other rooms have had similar problems with rodents. There is no cleaning service for the full ten-day stay due to Covid measures.

Worth reading in full.

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